Frequently Asked Questions

Pricing varies based on property size, design complexity, and services requested. Most residential installations range from $500 to $5,000+, while commercial projects can range from $2,000 to $50,000+. We provide free, no-obligation estimates tailored to your specific property and vision.

Our all-inclusive pricing covers: custom design consultation, professional installation, all lights and materials, season-long maintenance and repairs, complete takedown after the season, and secure storage of your lights for next year. No hidden fees or surprise charges.

Yes! We offer flexible payment options. Typically, we require a 50% deposit to secure your installation date, with the remaining balance due upon completion. For larger projects, we can discuss custom payment arrangements.

While DIY may seem cheaper initially, consider the cost of quality commercial-grade lights, tools, ladder safety equipment, your time, and potential risks. Many customers find professional installation more cost-effective when factoring in these elements, plus you get maintenance, repair coverage, and hassle-free takedown included.

We recommend booking as early as possible—ideally by mid-October for the best selection of installation dates. Our schedule fills up quickly, especially for Thanksgiving week installations. However, we do accommodate last-minute requests when possible.

Most residential installations are completed in 2-6 hours, depending on the scope. Larger estates may take a full day, and commercial projects can take multiple days. We'll provide a time estimate during your consultation.

Not necessarily. We just need access to your property and exterior electrical outlets. Many customers provide gate codes or leave a key. We'll coordinate the details that work best for your schedule.

No. We use professional-grade clips and attachments specifically designed to protect your home. Our installation methods are non-invasive—no nails, screws, or staples into your roofing materials. We're fully insured for your peace of mind.

We exclusively use commercial-grade LED lights that are brighter, more energy-efficient, and longer-lasting than retail lights. They use up to 80% less energy than traditional incandescent bulbs and stay cool to the touch for safety.

Absolutely! We offer a wide range of colors including classic warm white, cool white, multicolor, and single colors. We also offer RGB color-changing options for dynamic displays. During your consultation, we'll discuss your vision and recommend options that complement your home's architecture.

Our standard service is a lease/rental model where we provide, install, maintain, and store the lights year after year. This ensures you always have well-maintained, working lights without storage hassles. If you’d really prefer to own your lights, just ask.

We can assess your existing lights during the consultation. If they're commercial-grade and in good condition, we may be able to incorporate them. However, retail-grade lights often aren't reliable enough for professional installations, so we typically recommend our commercial-grade options.

Our service includes unlimited maintenance visits throughout the season. If any lights go out or issues arise, call (949) 670-9627 and press 3, and we'll send a technician—usually within 24-48 hours—at no additional charge. Your display will stay perfect all season.

We handle everything! After the season (typically early January), our team returns to carefully remove all lights and decorations. We then professionally store them in our climate-controlled facility, ready for next year's installation.

We typically set up your lights on a timer that automatically turns them on at dusk and off at a time you specify (commonly 10pm-midnight). Smart home integration and app-controlled options are also available for customers who want more control.

Yes! Xmas Guys is fully licensed and carries comprehensive general liability insurance and workers' compensation coverage. We're happy to provide certificates of insurance upon request for HOAs or commercial properties that require them.

Significantly safer. Falls from ladders are one of the leading causes of holiday injuries. Our trained crews use professional safety equipment, proper ladder techniques, and have experience working at heights. We also ensure all electrical connections are safe and up to code.